The accuracy of some instructions in a hotel room could be the difference between life and death, whilst others are there to enhance your enjoyment or experience in the room, whilst some make no sense at all !!

So what's wrong here ?

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At GUESTX we call this CRAP... quite literally as this type of poor attention to detail is picked up as part of our CRAP system.... Critical Room Analysis Programme.

Our in-house developed Critical Room Analysis Programme is the most detailed analysis plan of any the programmes that we have seen across any hotel brand and we regularly evidence properties that pass their Quality Assurance Assessment from the licenced brand yet fail when they are subjected to our Critical Room Analysis Programme.

To find out more get in contact and put your hotel to the test.

 

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